LiveWebAssist's Direct Chat Technology provides VIP site visitors with dedicated access to key decision-making or emergency support personnel.
Through this option, the customer can reach important contacts no matter where they are – at their desktop, off-site, or on the road.
Here is how Direct Chat Technology works:
LiveWebAsisst allows you to provide chat support for web visitors from all kinds of common tablets from iPad to Android based devices. Recent tests of LiveWebAssist with the new Amazon Kindle confirmed that LiveWebAssist is compatible with SILK and works well on Kindle Fire or Kindle Touch.
IceWarp has uncovered vulnerabilities in Google Translate API v2 that allow hackers to easily hijack the solution and expose unsuspecting users to unwanted fees, the global messaging and collaborations solutions provider announced today. IceWarp licensed the Google product to power LiveWebAssist, its hosted business-grade multilingual business chat service, and discovered the flaw while working on the integration issues. The company immediately took steps eliminate the security lapse.